Fines are charged for each day that the library is open except Sundays. Fines are not charged on holidays.
Customers should always be notified of any fines, overdue items, or available hold on their record when they check out materials.
VI. Lost or Damaged Materials
Customers will be charged the cost of the item plus a $10 processing fee for lost items.
- 10 days after book goes overdue - First overdue notice
- 20 days after book goes overdue - Second overdue notice
- 30 days after book goes overdue - Final overdue notice
- 40 days after book goes overdue - Book goes to Lost & patron gets a bill if over $25
- 62 days after book goes overdue - Patron goes to Unique Collection Management for collections
Videotape and DVD materials:
- 7 days after video/DVD goes overdue - First overdue notice
- 12 days after video/DVD goes overdue - 2nd overdue notice
- 17 days after video/DVD goes overdue - Final overdue notice
- 22 days after video/DVD goes overdue - Video/DVD goes to Lost & patron gets a bill if over $25
- 44 days after video/DVD goes overdue - Patron goes to Unique for collections
Returned Lost Items
Refunds are not issued for items which have been lost and paid. Customers should be advised of this when paying for an item. Record of the payment will stay on the Horizon borrower record (in the payment history) but the item will be removed from the catalog. No refund will be issued by Horizon if the item is found and returned. Special circumstances involving items of unusual value to the library may be handled by building managers.
Items which have been set to lost and not paid will be removed from the catalog after one year. They will remain on the borrower record but there will be no link to the catalog. Customers will be responsible for paying for these items and will not be credited for returning them. Special circumstances involving items of unusual value to the library may be handled by building managers. Damaged Items
When an item has been damaged but is still in useable condition, the pocket will be stamped with the "damage noted" stamp. The type and amount of damage will be written on the first line (example: “pages 120-22 missing”). The date and the initials of the person making the notation will be written on the second line.
Fees for damaged items
- Books: usually no fine for minor damage to a book.
- Book damaged beyond repair due to any type of accident or mishandling: the list price of the item.
- Compact discs/recordings: if badly damaged, the list price of the item.
- Lost compact disc booklets and DVD inserts: $2.00.
- Audio Book Cassette tapes if lost: $20.00 per tape. No charge for damaged tapes that are returned.
- Lost CD of book on CD set: $20.
- Videos: if damaged, cost of replacement.
- DVD security hub: $5.00; case $5.00
- Lost book jacket: $5.00
- Lost magazines: $4.00
VII. Delinquent Borrowers
- Borrowers who owe debts to the library are not afforded library privileges. Borrowing privileges will be restored when materials are returned and late return fines are paid or when all fines and fees are paid for lost materials.
- Borrowing privileges are blocked if fines exceed $10.00, or if the borrower has five or more overdue items for which overdue notices have been sent, or if the borrower exceeds the maximum number of items (fifty) which may be borrowed at one time. Borrowing privileges may be restored when fines and fees are reduced to under $10.00. Borrowers are blocked after five items have been claimed returned.
- Parents or guardians of children under the age of eighteen are expected to be responsible for returning materials the child borrows or paying fines and fees incurred by the child.
- Library cards may be issued for Internet computers use only if the borrowers debts are under $50.
- Customer accounts that total $25 or more in lost item charges will be sent to a collection management company between 44 and 62 days after items are due . A $10 fee is assessed on all accounts sent to a collection management company. Unpaid library fines and fees will be credit reported by the collection management company after four months of attempted collection. Credit posted accounts will be marked paid upon payment, but the credit posting cannot be removed from the customer account.
- Customers who contact the library after accounts have been sent for collection may arrange a payment plan. If payments are not made according to schedule, the account will be returned to the agency for further action which may include credit record reporting.
- Customers who wish to clear their credit record must work through the commercial collection agency. The library can provide a written statement that the account has been cleared when requested by the library customer.
- If the bill is higher than $500, the police may be contacted immediately to help retrieve the materials. The library will press charges of theft for large losses.
- The library receives notification when a bankruptcy has been granted.
- A note is made in the customer account stating that a bankruptcy has been granted.
- Unique is notified that bankruptcy has been granted No fines, fees, or lost items are forgiven from the record.
- The customer must pay the entire bill before they can be granted borrowing privileges from the library.
- Once a bankruptcy has been filed Unique Management will stop collection.