Jobs at the library

Current Openings

Library Clerk

Location: Franklin Ave/others as needed
Position Type: Half-time
Annual Salary: $15,084

Job Description

SUMMARY:

This is a half-time position of 20 hours per week. Under the direction of a supervisor, checks out and receives materials and collects fines and fees at the public service desk. Demonstrates proficiency in using a variety of library technology and operating systems, provides excellent service, and does related work as required. This position requires regular evening and weekend hours.

Essential Job Functions

  • Checks out and receives materials and collects fines and fees at the public service desk
  • Provides exemplary service to library customers
  • Manages interactions with customers with tact and diplomacy
  • Creates and maintains customer records and accounts
  • Proficiently uses a variety of library technology and operating systems
  • Accurately handles money transactions
  • Provides training and direction to library aides
  • Additional duties as assigned

Knowledge, Skills, and Abilities

  • Skill in using current library technology and operating systems
  • Ability to provide outstanding customer service, both in person and on the telephone
  • Ability to interpret and apply library policies and procedures
  • Ability to correctly spell, use proper grammar and make simple mathematical calculations
  • Ability to conduct regular cash register accounting functions
  • Ability to accurately type 30 wpm using a keyboard
  • Ability to use Microsoft products to create word documents and spreadsheets
  • Ability to work in a fast-paced public service environment as the member of a team
  • Ability to meet assigned project deadlines

Essential Physical Abilities

  • Sufficient clarity of speech and hearing to be able to communicate effectively
  • Sufficient vision to be able to produce and read library materials
  • Sufficient manual dexterity to write legibly, operate a keyboard and access relevant library materials
  • Sufficient mobility to be able to transport materials and equipment
  • Ability to stoop, reach, and push well enough to perform circulation and delivery procedures, and to retrieve materials from the shelves

Education and Experience

Graduation from high school. Library experience and customer service experience are desired.

Application Information

Applicants must call 283-4152 ext 4 to schedule a keyboarding test at the Central Library by 12:00 p.m. on Wednesday, November 29, 2017.

Appications Accepted By:
Attention:Linda L. Roe - Deputy Director
E-mail: llroe@dmpl.org
Mail: 1000 Grand Ave, Des Moines, IA 50309
FAX: (515)237-1654


Professional Substitute

Location: All - Travel required between buildings
Position Type: Part-time
Hourly wage: $22.71
Application deadline: November 30, 2017

Job Description

SUMMARY:

Under general direction, provides information and readers' advisory services in a variety of library locations as needed. Does related professional and clerical work as required. Must have own transportation. Hours vary. Must be available for weekday daytime hours; some evening and weekend hours may be included.

Essential Job Functions

  • Provides excellent customer service to all customers.
  • Answers information and readers' advisory questions.
  • Trains patrons in use of online catalog and various databases.
  • Checks out and receives library materials.
  • Manages interactions with customers with tact and diplomacy.
  • Works in a variety of locations on an on-call schedule.
  • Plans and presents library programs for all ages.
  • Presents book talks and library tours.

Essential Physical Abilities

  • Sufficient clarity of speech and hearing to be able to communicate effectively.
  • Sufficient vision to be able to produce and review a wide variety of reports and related materials in both electronic and hard copy form.
  • Sufficient manual dexterity to be able to access relevant library materials and operate a keyboard.
  • Sufficient mobility to be able to transport materials and equipment.

Knowledge, Skills, and Abilities

  • Knowledge of library policies and procedures.
  • Knowledge of a broad range of reference and readers' advisory materials.
  • Knowledge of general clerical methods and procedures.
  • Skill in using current library technology and automated systems.
  • Skill in selecting appropriate materials for patrons of all ages.
  • Skill in interpreting library resources and services to the public.
  • Ability to keep records and files and compile reports.
  • Ability to assist in instructing and training support staff.
  • Ability to work in a team environment.
  • Ability to adapt to a variety of work environments and changing schedules.
  • Ability to establish and maintain effective relationships with others.
  • Ability to provide outstanding customer service.
  • Ability to stoop and reach well enough to retrieve materials from the shelves

Education and Experience

Bachelor’s degree from an accredited college. Successful customer service experience in public library work or related field is desired. Master’s degree in Library Science preferred.

Application Information

Send resume, letter of application, and copy of college transcripts (if not on file) to: Linda L. Roe, Deputy Director.Des Moines Public Library, 1000 Grand Avenue, Des Moines, IA 50309. Fax: 515-237-1654. Email: llroe@dmpl.org. Applications from candidates must be received by November 30th, 2017.


Part-time Library Aides are hired at each of our six locations and applications are kept on file in each building. You are welcome to print out the application form below and take it to the Central Library or any of the five branches.

Job Application Form

Contact Human Resources

The Des Moines Public Library welcomes your questionsabout employment opportunities. 

Linda Roe | Deputy Director
1000 Grand Avenue
Des Moines, IA 50309
Phone: (515) 283.4102
Email: llroe@dmpl.org