Jobs at the library

Current Openings

Librarian – Information Services

Location: Forest Avenue Library, other locations as needed
Position Type: Half-time
Salary: $27,880.00

Job Description

SUMMARY:

This is a half-time position of 20 hours per week. Under the direction of a supervisor, checks out and receives materials and collects fines and fees at the public service desk. Demonstrates proficiency in using a variety of library technology and operating systems, provides excellent service, and does related work as required. This position requires regular evening and weekend hours.

Essential Job Functions

  • Provides excellent customer service to all customers.
  • Answers reference, research, and readers' advisory questions and prepares bibliographies.
  • Develops and provides library programs for adults including book discussions or book talks, information literacy instruction, library tours and other programs as community needs dictate.
  • Trains patrons in use of online catalog, online resources, and library technology.
  • Manages interactions with customers with tact and diplomacy.
  • Participates in and understands collection development and its budgets.
  • Directs and participates in the planning and organizing of work/projects within the department.
  • Provides direction, training, and supervision to support staff and volunteers.
  • Plans and maintains displays, exhibits, and bulletin boards.
  • Reads professional literature and participates in continuing education to keep informed of developing library practices and issues.
  • Actively participates as a member/leader of committees and other assigned branch teams.

Essential Physical Abilities

  • Sufficient clarity of speech and hearing to be able to communicate effectively and present programs.
  • Sufficient vision to be able to produce and review a wide variety of reports and related materials in both electronic and print formats.
  • Sufficient manual dexterity to be able to access relevant library materials and operate a keyboard.
  • Sufficient mobility to be able to transport materials and equipment and retrieve items from the shelves.
  • Must be able to travel between buildings.

Knowledge, Skills, and Abilities

  • Knowledge of library policies and procedures.
  • Knowledge of a broad range of reference and readers' advisory materials and resources.
  • Knowledge of literature and materials, social media and technological trends.
  • Skill in using current and emerging library technology and automated systems.
  • Skill in selecting appropriate materials for patrons and preparing bibliographies.
  • Skill in training customers to use library resources.
  • Ability to provide outstanding internal and external customer service through the use of excellent oral and written communication skills.
  • Ability to instruct, train, and supervise support staff and volunteers.
  • Ability to work in a team environment.
  • Ability to keep records, files, compile reports, and analyze statistics.
  • Ability to meet assigned project deadlines.
  • Ability to serve the public in a positive manner.
  • Ability to plan and present library programs for the public.
  • Ability to work in a fast-paced public service environment.
  • Ability to establish and maintain effective working relationships with others.

Education and Experience

  • Master’s degree from an ALA-accredited graduate school of library and information science.
  • Successful experience in public library reference and readers’ advisory.
  • Excellent customer service skills with all ages is required.

Application Information

Send resume, transcripts (if not already on file) and letter of application to Deputy Director Linda L. Roe
Email: llroe@dmpl.org
Mail: 1000 Grand Ave. Des Moines, Iowa 50309.
Applications must be received by 5:00 pm, September 27, 2017.


Library Clerk

Location: Central
Position Type: Half-time
Annual Salary: $15,084

Appications Accepted By:
Attention:Linda L. Roe - Deputy Director
FAX: (515)237-1654
E-mail: llroe@dmpl.org
Mail: 1000 Grand Ave, Des Moines, IA 50309

Job Description

SUMMARY:

This is a half-time position of 20 hours per week. Under the direction of a supervisor, checks out and receives materials and collects fines and fees at the public service desk. Demonstrates proficiency in using a variety of library technology and operating systems, provides excellent service, and does related work as required. This position requires regular evening and weekend hours.

Essential Job Functions

  • Checks out and receives materials and collects fines and fees at the public service desk
  • Provides exemplary service to library customers
  • Manages interactions with customers with tact and diplomacy
  • Creates and maintains customer records and accounts
  • Proficiently uses a variety of library technology and operating systems
  • Accurately handles money transactions
  • Provides training and direction to library aides
  • Additional duties as assigned

Knowledge, Skills, and Abilities

  • Skill in using current library technology and operating systems
  • Ability to provide outstanding customer service, both in person and on the telephone
  • Ability to interpret and apply library policies and procedures
  • Ability to correctly spell, use proper grammar and make simple mathematical calculations
  • Ability to conduct regular cash register accounting functions
  • Ability to accurately type 30 wpm using a keyboard
  • Ability to use Microsoft products to create word documents and spreadsheets
  • Ability to work in a fast-paced public service environment as the member of a team
  • Ability to meet assigned project deadlines

Essential Physical Abilities

  • Sufficient clarity of speech and hearing to be able to communicate effectively
  • Sufficient vision to be able to produce and read library materials
  • Sufficient manual dexterity to write legibly, operate a keyboard and access relevant library materials
  • Sufficient mobility to be able to transport materials and equipment
  • Ability to stoop, reach, and push well enough to perform circulation and delivery procedures, and to retrieve materials from the shelves

Education and Experience

Graduation from high school. Library experience and customer service experience are desired.

Application Information

If you have a resume on file and have completed the pre-interview tests in the last 6 months, please send notification of interest in this position to Linda L. Roe via email at llroe@dmpl.org or submit a letter of interest.

New or internal candidates that have not taken the pre-interview tests in the last 6 months must send in a letter (or email) of interest and call 283-4043 to schedule pre-interview screening and keyboarding tests at the Central Library. All tests must be completed by 12:00 p.m. on Monday, October 2, 2017.

All applications, notification of interest and tests results must be submitted by 5:00 p.m. on Monday, October 2, 2017.


Contact Human Resources

Download the Job Application Form »

The Des Moines Public Library welcomes your questions about employment opportunities. 

Linda Roe | Deputy Director
1000 Grand Avenue
Des Moines, IA 50309
Phone: (515) 283.4102
Email: llroe@dmpl.org