Application of Iowa Open Records Statute
Chapter 22 and other sections of the Iowa Code control access to personally identifiable information in public records at state and local levels of government in Iowa. Chapter 22 establishes general policies for access to government records in the State of Iowa. Other sections of the Iowa Code, as well as certain federal statutes deal with confidentiality issues. For example, records which would reveal the identity of a library patron checking out or requesting an item or information from the library cannot be revealed unless certain circumstances are met. The Des Moines Public Library contracts with other parties to provide certain services available on this site. DMPL contracts with some third-party vendors for some services and resources. DMPL strives to keep this information private, but the library cannot guarantee this.
Children Under 13 Years of Age
Children should always get permission from their parents before sending any personal information about themselves over the internet. If you are under 13 years old, please do not provide any Des Moines Public Library website with any personally identifying information (such as your name, address or e-mail address).
Collection of Information
No personally identifiable information is collected about visitors who simply visit this site. If you participate in a survey or send an e-mail, your e-mail address and the contents of the e-mail and information volunteered in response to the survey will be collected. Visitors who request services available through this site may be required to furnish additional information which may be required by law or which is necessary to provide the service requested. In all cases, the Des Moines Public Library strives to collect the minimum information necessary to comply with applicable law and/or provide the service requested.
Visitors may be requested to furnish information to assist the library in improving the facilities available on this site, or to be used in analysis and improvement of our service delivery systems. Such information is collected on an "opt-in" basis, which requires that the visitor provide specific approval for the collection of such data. A visitor who subscribes to a service available on this site may "opt out" of that service at any time.
Any information furnished by a visitor to this site, for any reason, may be filed and maintained by the library for its own use in performing statistical analysis, improving its service delivery system or responding appropriately to a request for service or information. Visitors should be aware that the collection of personal information requested from or volunteered by children on-line or by email will be treated in the same manner as information given by an adult and may be subject to public access.
We may collect specific and non-personal information about each visitor to this site. This information is collected automatically during site operations and includes Internet Protocol (IP) address of the visitor's ISP (Internet Service Provider) or computer, type of browser used, the date and time of the visit, the Web pages or services you accessed at this site and the IP addresses of the locations to which the visitor linked during his or her visit to our Web site. This information is strictly used for statistical reporting and site maintenance purposes in order to improve the content of our Web services and to help us understand how people are using our services. It is not connected to personally identifiable information that may be collected as described above.
Access To Personal Information
Any visitor concerned with the accuracy of information about them should contact the Administrative Offices of the Des Moines Public Library. You can review any personal information we collect about you. You may recommend changes to your personal information you believe in error by submitting a written request that credibly shows the error. If you believe that your personal information is being used for a purpose other than those described in this policy, you may contact us. In all cases, we will take reasonable steps to verify your identity before granting access or making corrections.
Protection of Information
The Des Moines Public Library does not sell, rent or otherwise distribute visitors’ information, including electronic mail addresses, to any outside company or organization. We do not reveal specific information about subscribers or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by the Iowa Open Records Act or other law. This policy applies to information that may be collected on the library’s site and on that of any third party with whom the library contracts to provide Internet related-services.
The Des Moines Public Library maintains security standards and procedures regarding unauthorized access to customer information to prevent unauthorized removal or alteration of data. The City meets accepted standards of security for all transactions that may involve payment of fees through a service available through this site, including the use of encryption and SSL services. Credit card numbers are not stored longer than is required for verification and completion of the subject transaction.
Use of "Cookies"
To better serve our users we may use "cookies" to customize your browsing experience. Cookies are simple text files stored on your computer by your web browser. They provide a method of distinguishing among visitors to our site. Cookies created on your computer by using this site do not contain personally identifying information and do not compromise your privacy or security. We use the cookie feature only to store a randomly generated identifying tag on your computer. Visitors may refuse the cookie or delete the cookie file by using any of the widely available methods.
Neither the Des Moines Public Library, nor any agency, officer, or employee of the Des Moines Public Library warrants the accuracy, reliability or timeliness of any information published by this system, nor endorses any content, viewpoints, products, or services linked to from this system, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of such information may be incorrect or not current. Any person or entity that relies on any information obtained from this system does so at his or her own risk.