Library Reopening with Limited, In-Person Services

All Des Moines Public Library locations will reopen for some in-person services on a limited basis on Tuesday, Oct. 13. Go HERE for all the details about our new hours, services, and offerings at each DMPL location

Jobs at the Des Moines Public Library

Professional Substitute

Job Title:

Professional Substitute

Job Category:



Information Services

Job Code #:




Travel Required:

Between buildings

Hourly wage:


Position Type:

As needed

HR Contact:

Emanuel Sinclair Mitchell

Date posted:

October 15, 2020

External posting :


Internal posting:


Applications Accepted By:

Fax or E-mail:

(515) 237-1654 or

Attention: Emanuel Mitchell - Deputy Director


Emanuel Mitchell

Deputy Director

1000 Grand Ave

Des Moines, Iowa 50309



Under general direction, provides information and readers' advisory services in a variety of library locations as needed.  Does related professional and clerical work as required. Must have own transportation. Hours vary.  Must be available for weekday daytime hours, evening and weekend hours.


Essential Job Functions

  • Provides exemplary customer service to library patrons.
  • Answers information and readers' advisory questions.
  • Trains patrons in use of online catalog and various databases.
  • Checks out and receives library materials.
  • Manages interactions with customers with tact and diplomacy.
  • Works in a variety of locations on an on-call schedule.
  • Substitute as lead for story times, teen programs and adult programs.


Essential Physical Abilities

  • Sufficient clarity of speech and hearing to be able to communicate effectively.
  • Sufficient vision to be able to produce and review a wide variety of reports and related materials in both electronic and hard copy form.
  • Sufficient manual dexterity to be able to access relevant library materials and operate a keyboard.
  • Sufficient mobility to be able to transport materials and equipment.

Knowledge, Skills, and Abilities

  • Knowledge of library policies and procedures.
  • Knowledge of a broad range of reference and readers' advisory materials.
  • Knowledge of general clerical methods and procedures.
  • Skill in using current library technology and automated systems.
  • Skill in interpreting library resources and services to the public.
  • Ability to keep records and files and compile reports.
  • Ability to work in a team environment.
  • Ability to adapt to a variety of work environments and changing schedules.
  • Ability to establish and maintain effective relationships with others.
  • Ability to provide outstanding customer service.
  • Ability to stoop and reach well enough to retrieve materials from the shelves.

Education and Experience

Bachelor’s degree from an accredited college.  Successful customer service experience in public library work or related field is desired.  Master’s degree in Library Science preferred.


Application Information

Send resume, letter of application, and copy of college transcripts (if not on file) by Friday, October 30, 2020 at 5:00 PM to:  Emanuel Sinclair Mitchell, Deputy Director, Des Moines Public Library, 1000 Grand Avenue, Des Moines, IA  50309. Fax: 515-237-1654. Email: