Jobs at the Des Moines Public Library

Job Openings at the Des Moines Public Library

Location: Central Library

Department: Adult Services

Position Type: Half-time

Travel Required: Between buildings as needed

Salary: $30,476

Date Posted: June 11, 2021

Posting Expires: June 25, 2021

Summary

Under the direction of the library supervisor, provides excellent customer service to the community. Possesses strong communication and collaboration skills to reach new groups and work with various organizations. Quickly assesses their environment to identify both library strengths and opportunities to improve service. Collaborates with branch management and staff to ensure programming goals and initiatives are met. Demonstrates proficiency in current and emerging library technology. Provides excellent reference and readers’ advisory service for all customers. Does related work as required. This position is twenty (20) hours per week and requires regular evening and weekend hour

 

Essential Job Functions

  • Provides excellent customer service to all customers.
  • Answers reference, research, and readers' advisory questions and prepares bibliographies.
  • Develops and provides library programs for adults including book discussions or book talks, information literacy instruction, library tours, and other programs as community needs dictate.
  • Trains patrons in use of online catalog, online resources, and library technology.
  • Manages interactions with customers with tact and diplomacy.
  • Participates in and understands collection development and its budgets.
  • Directs and participates in the planning and organizing of work/projects within the department.
  • Provides direction, training, and supervision to support staff and volunteers.
  • Plans and maintains displays, exhibits, and bulletin boards.
  • Reads professional literature and participates in continuing education to keep informed of developing library practices and issues.
  • Actively participates as a member/leader of committees and other assigned branch teams.

 

Essential Physical Abilities

  • Sufficient clarity of speech and hearing to be able to communicate effectively and present programs.
  • Sufficient vision to be able to produce and review a wide variety of reports and related materials in both electronic and print formats.
  • Sufficient manual dexterity to be able to access relevant library materials and operate a keyboard.
  • Sufficient mobility to be able to transport materials and equipment and retrieve items from the shelves.
  • Must be able to travel between buildings.

 

Knowledge, Skills and Abilities

  • Knowledge of library policies and procedures.
  • Knowledge of a broad range of reference and readers' advisory materials and resources.
  • Knowledge of literature and materials, social media, and technological trends.
  • Skill in using current and emerging library technology and automated systems.
  • Skill in selecting appropriate materials for patrons and preparing bibliographies.
  • Skill in training customers to use library resources.
  • Ability to provide outstanding internal and external customer service through the use of excellent oral and written communication skills.
  • Ability to instruct, train, and supervise support staff and volunteers.
  • Ability to work in a team environment.
  • Ability to keep records, files, compile reports, and analyze statistics.
  • Ability to meet assigned project deadlines.
  • Ability to serve the public in a positive manner.
  • Ability to plan and present library programs for the public.
  • Ability to work in a fast-paced public service environment.
  • Ability to establish and maintain effective working relationships with others.

 

Education and Experience

  • Master’s degree from an ALA-accredited graduate school of library and information science.
  • Successful experience in public library reference and readers’ advisory.
  • Excellent customer service skills with all ages is required.
  • Bilingual in English/Spanish preferred

 

Application Information

Please send application information to:

Deputy Director Emanuel Mitchell

  • Email: ESMitchell@dmpl.org
  • Fax: (515) 237-1654
  • Address: 1000 Grand Avenue, Des Moines, IA 50309

Send resume, letter of application, and unofficial transcripts to Deputy Director Emanuel Mitchell (see above). Applications from candidates must be received by 5:00 pm, Friday, June 25, 2021.

Current employees or those who have applied in the last year who have their transcript and resume on file do not need to resubmit those two items at this time. However, you must contact Emanuel Sinclair Mitchell via email or hard copy of interest in this position before the closing date and time.

Candidates for positions in this class must pass a post-employment offer physical examination, drug screen, and background check.

Location: All Branches

Department: Information Services

Position Type: As needed

Travel Required: Between buildings as needed

Hourly Wage: $24.83

Date Posted: June 15, 2021

Posting Expires: June 28, 2021

Summary

Under general direction, provides information and readers' advisory services in a variety of library locations as needed. Does related professional and clerical work as required. Must have own transportation. Hours vary. Must be available for weekday daytime, evening, and weekend hours.

 

Essential Job Functions

  • Provides exemplary customer service to library patrons.
  • Answers information and readers' advisory questions.
  • Trains patrons in use of online catalog and various databases.
  • Checks out and receives library materials.
  • Manages interactions with customers with tact and diplomacy.
  • Works in a variety of locations on an on-call schedule.
  • Substitutes as lead for story times, teen programs, and adult programs.

 

Essential Physical Abilities

  • Sufficient clarity of speech and hearing to be able to communicate effectively.
  • Sufficient vision to be able to produce and review a wide variety of reports and related materials in both electronic and hard copy form.
  • Sufficient manual dexterity to be able to access relevant library materials and operate a keyboard.
  • Sufficient mobility to be able to transport materials and equipment.

 

Knowledge, Skills and Abilities

  • Knowledge of library policies and procedures.
  • Knowledge of a broad range of reference and readers' advisory materials.
  • Knowledge of general clerical methods and procedures.
  • Skill in using current library technology and automated systems.
  • Skill in interpreting library resources and services to the public.
  • Ability to keep records and files and compile reports.
  • Ability to work in a team environment.
  • Ability to adapt to a variety of work environments and changing schedules.
  • Ability to establish and maintain effective relationships with others.
  • Ability to provide outstanding customer service.
  • Ability to stoop and reach well enough to retrieve materials from the shelves.

 

Education and Experience

Bachelor’s degree from an accredited college. Successful customer service experience in public library work or related field is desired. Master’s degree in Library and Information Science is preferred. Spanish/English bilingual verbal and written skills are preferred.

 

Application Information

Please send resume, letter of application, and unofficial transcripts to:

Deputy Director Emanuel Mitchell

  • Email: ESMitchell@dmpl.org
  • Fax: (515) 237-1654
  • Address: 1000 Grand Avenue, Des Moines, IA 50309

Items must be received by 5:00 pm, Monday, June 28, 2021.

Candidates for positions in this class must pass a post-employment offer physical examination, drug screen, and background check.

Location: Franklin Avenue Library

Department: Information Services

Position Type: Half-time

Travel Required: Between buildings as needed

Salary: $25,819

Date Posted: June 10, 2021

Posting Expires: June 24, 2021

Summary

Under the direction of the Supervising Librarian, provides excellent customer service to the community along with information and readers’ advisory services. Does related professional and clerical work as required. This position is twenty (20) hours per week and requires regular evening and weekend hours.

 

Essential Job Functions

  • Interviews library users carefully to determine what information is required and provides clear, accurate and timely answers to all inquiries.
  • Answers information and readers' advisory questions in-person, by phone, and by electronic means.
  • Uses social media as directed to promote library services and activities.
  • Trains patrons in use of online catalog and various databases.
  • Checks out and receives materials.
  • Manages interactions with difficult customers with tact and diplomacy.
  • Prepares bibliographies and participates in collection development.
  • Participates in planning and organizing work within the department.
  • Presents programs, book talks, and library tours.
  • Assists in planning displays and exhibits.
  • Reads professional literature and attends conferences to keep informed of developing library practices and issues.

 

Essential Physical Abilities

  • Sufficient clarity of speech and hearing to be able to communicate effectively.
  • Sufficient vision to be able to produce and review a wide variety of reports and related materials in both electronic and hard copy form.
  • Sufficient manual dexterity to be able to access relevant library materials and operate a keyboard.
  • Sufficient mobility to be able to transport materials and equipment.

 

Knowledge, Skills and Abilities

  • Knowledge of library policies and procedures.
  • Knowledge of a broad range of reference and readers' advisory materials.
  • Knowledge of general clerical methods and procedures.
  • Skill in using current library technology and automated systems.
  • Skill in selecting appropriate materials for patrons of all ages.
  • Skill in interpreting library resources and services to the public.
  • Ability to keep records and files and compile reports.
  • Ability to assist in instructing and training support staff.
  • Ability to work in a team environment.
  • Ability to establish and maintain effective relationships with others.
  • Ability to provide outstanding customer service.
  • Ability to stoop and reach well enough to retrieve materials from the shelves.

 

Education and Experience

  • Bachelor’s degree from an accredited college.
  • Excellent customer service skills with all ages.
  • Experience in a public library setting is desired.
  • Bilingual - spoken and written language skills.

 

Application Information

Please send application information to:

Deputy Director Emanuel Mitchell

  • Email: ESMitchell@dmpl.org
  • Fax: (515) 237-1654
  • Address: 1000 Grand Avenue, Des Moines, IA 50309

Applications from candidates must be received by 5:00 pm, Thursday, June 24, 2021. Unofficial transcripts will be requested at the time of an interview.

Current employees or those who have applied in the last year who have their transcript and resume on file do not need to resubmit those two items at this time. However, you must contact Emanuel Sinclair Mitchell via email or hard copy of interest in this position before the closing date and time.

Candidates for positions in this class must pass a post-employment offer physical examination, drug screen, and background check.

Location: Central Library

Department: Customer Services

Position Type: Half-time

Travel Required: Between buildings as needed

Salary: $16,046

Date Posted: June 1, 2021

Posting Expires: July 1, 2021

Summary

This is a half-time position of 20 hours per week. Under the direction of a supervisor, checks out and receives materials and collects fines and fees at the public service desk. Demonstrates proficiency in using a variety of library technology and operating systems, provides excellent service, and does related work as required. This position requires regular day, evening, and weekend hours.

 

Essential Job Functions

  • Checks out and receives materials and collects fines and fees at the public service desk
  • Provides exemplary service to library customers
  • Manages interactions with customers with tact and diplomacy
  • Creates and maintains customer records and accounts
  • Proficiently uses a variety of library technology and operating systems
  • Accurately handles money transactions
  • Provides training and direction to library aides
  • Additional duties as assigned

 

Essential Physical Abilities

  • Sufficient clarity of speech and hearing to be able to communicate effectively
  • Sufficient vision to be able to produce and read library materials
  • Sufficient manual dexterity to write legibly, operate a keyboard, and access relevant library materials
  • Sufficient mobility to be able to transport materials and equipment
  • Ability to stoop, reach, and push well enough to perform circulation and delivery procedures, and to retrieve materials from the shelves

 

Knowledge, Skills and Abilities

  • Skill in using current library technology and operating systems
  • Ability to provide outstanding customer service, both in person and on the telephone
  • Ability to interpret and apply library policies and procedures
  • Ability to correctly spell, use proper grammar and make simple mathematical calculations
  • Ability to conduct regular cash register accounting functions
  • Ability to accurately type 30 wpm using a keyboard
  • Ability to use Microsoft products to create word documents and spreadsheets
  • Ability to work in a fast-paced public service environment as a member of a team
  • Ability to meet assigned project deadlines

 

Education and Experience

  • Graduation from high school
  • Excellent customer service skills with all ages
  • Experience in a public library setting is desired
  • Preferred bilingual Spanish/English spoken and written language skills

 

Application Information

Please send application information to:

Deputy Director Emanuel Mitchell

  • Email: ESMitchell@dmpl.org
  • Fax: (515) 237-1654
  • Address: 1000 Grand Avenue, Des Moines, IA 50309

Candidates who have not passed a keyboarding test in the last six months must call 515-283-4152 ext. 4 to schedule screening and keyboarding test by 12:00 pm on Tuesday, June 15, 2021.

Applications and test results must be received by 5:00 pm, Tuesday, June 15, 2021.

Location: Franklin Avenue Library

Position type: Hourly. Up to 19 hours/week. Weekends required. Includes daytime and/or evening hours during the week.

Salary: $11.68 per hour

 

Essential Job Functions

  • Checks in, sorts, shelves and files all library materials
  • Empties book drops
  • Processes daily branch delivery
  • Shelves holds
  • Shelf reads and shifts library collections as necessary
  • Prints lists and searches for items including patron requests, expired, trace, lost, etc.
  • Performs opening, closing and cleanup procedures
  • Operates a variety of library equipment
  • Helps with library projects as assigned
  • Attends meetings as needed
  • Participates in training sessions as needed
  • Performs light janitorial duties

 

Essential Physical Abilities

  • Sufficient clarity of speech and hearing to be able to communicate effectively
  • Sufficient vision to produce and review a wide variety of reports and related materials in both electronic and hard copy form
  • Sufficient manual dexterity to be able to access relevant library materials and operate a computer
  • Sufficient mobility to be able to push and pull loaded book carts; bend, reach and kneel; and utilize a step stool
  • Ability to lift up to 40 pounds on frequent basis

 

Knowledge, Skills and Abilities

  • Knowledge and ability to apply and adhere to general library policies and procedures
  • Skill in operating various types of library equipment
  • Ability to communicate verbally and in writing with library staff and the public, and to do so in a courteous and professional manner
  • Ability to spell, use correct grammar, and make simple mathematical calculations
  • Ability to file library materials alphabetically and numerically using the Dewey Decimal Classification
  • Ability to follow oral and written instructions
  • Ability to work efficiently and accurately
  • Ability to provide outstanding customer service
  • Ability to work without direct supervision

 

Education and Experience

  • Must be 16 years of age
  • Completed middle school

The Franklin Avenue Library provides public services from 10:00 AM-7:00 PM Monday - Thursday, 10:00 AM-6:00 PM on Friday, 10:00 AM-5:00 PM on Saturday, and 1:00 PM-5:00 PM on Sundays.

 

Application Information

Send completed application to:

Paige Knotts, Supervisor, Franklin Avenue Library

If you have questions about this position, please call the Des Moines Public Library at 515-283-4152.

Des Moines Public Library is an Equal Opportunity Employer. Women, minorities and persons with disabilities are encouraged to apply.

Location: Central Library

Position type: Hourly. Up to 19 hours/week. Weekends required. Includes daytime and/or evening hours during the week.

Salary: $11.68 per hour

 

Essential Job Functions

  • Checks in, sorts, shelves and files all library materials
  • Empties book drops
  • Processes daily branch delivery
  • Shelves holds
  • Shelf reads and shifts library collections as necessary
  • Prints lists and searches for items including patron requests, expired, trace, lost, etc.
  • Performs opening, closing and cleanup procedures
  • Operates a variety of library equipment
  • Helps with library projects as assigned
  • Attends meetings as needed
  • Participates in training sessions as needed
  • Performs light janitorial duties

 

Essential Physical Abilities

  • Sufficient clarity of speech and hearing to be able to communicate effectively
  • Sufficient vision to produce and review a wide variety of reports and related materials in both electronic and hard copy form
  • Sufficient manual dexterity to be able to access relevant library materials and operate a computer
  • Sufficient mobility to be able to push and pull loaded book carts; bend, reach and kneel; and utilize a step stool
  • Ability to lift up to 40 pounds on frequent basis

 

Knowledge, Skills and Abilities

  • Knowledge and ability to apply and adhere to general library policies and procedures
  • Skill in operating various types of library equipment
  • Ability to communicate verbally and in writing with library staff and the public, and to do so in a courteous and professional manner
  • Ability to spell, use correct grammar, and make simple mathematical calculations
  • Ability to file library materials alphabetically and numerically using the Dewey Decimal Classification
  • Ability to follow oral and written instructions
  • Ability to work efficiently and accurately
  • Ability to provide outstanding customer service
  • Ability to work without direct supervision

 

Education and Experience

  • Must be 16 years of age
  • Completed middle school

The Central Library provides public services from 9:00 AM-7:00 PM Monday - Thursday, 9:00 AM-6:00 PM on Friday, 10:00 AM-5:00 PM on Saturday, and 1:00 PM-5:00 PM on Sundays.

Application Information

Send completed application to:

Alicia Mangin, Supervisor, Central Library

If you have questions about this position, please call the Des Moines Public Library at 515-283-4152.

Des Moines Public Library is an Equal Opportunity Employer. Women, minorities and persons with disabilities are encouraged to apply.

Des Moines Public Library is an Equal Opportunity Employer. Women, minorities and persons with disabilities are encouraged to apply.